The Ten Faces of Innovation

The Cross-Pollinator

Administrator — Thu, 08 Sep 2005 18:24:19 +0000

The Cross-Pollinator draws associations and connections between seemingly unrelated ideas or concepts to break new ground. Armed with a wide set of interests, an avid curiosity, and an aptitude for learning and teaching, the Cross-Pollinator brings in big ideas from the outside world to enliven their organization. People in this role can often be identified by their open mindedness, diligent note-taking, tendency to think in metaphors, and ability to reap inspiration from constraints.

The Caregiver

Administrator — Wed, 07 Sep 2005 21:47:03 +0000

The Caregiver is the foundation of human-powered innovation. Through empathy, they work to understand each individual customer and create a relationship. Whether a nurse in a hospital, a salesperson in a retail shop, or a teller at an international financial institution, the Caregiver guides the client through the process to provide them with a comfortable, human-centered experience.

The Collaborator

Administrator — Wed, 07 Sep 2005 21:46:57 +0000

The Collaborator is the rare person who truly values the team over the individual. In the interest of getting things done, the Collaborator coaxes people out of their work silos to form multidisciplinary teams. In doing so, the person in this role dissolves traditional boundaries within organizations and creates opportunities for team members to assume new roles. More of a coach than a boss, the Collaborator instills their team with the confidence and skills needed to complete the shared journey.

The Cross-Pollinator

Administrator — Wed, 07 Sep 2005 21:46:51 +0000

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The Devil’s Advocate

Administrator — Wed, 07 Sep 2005 21:46:45 +0000

Rather than support and grow the ideas of their team members, the Devil’s Advocate assumes the most negative possible perspective to quash fledgling concepts, often doing so with those oft-heard words, “Let me just play Devil’s Advocate for a minute…” This person represents a subtle yet toxic danger to your organization’s cause, greatly diminishing the chance for innovation with their negativity and naysaying.

The Director

Administrator — Wed, 07 Sep 2005 21:46:38 +0000

The Director has an acute understanding of the bigger picture, with a firm grasp on the pulse of their organization. Subsequently, the Director is talented at setting the stage, targeting opportunities, bringing out the best in their players, and getting things done. Through empowerment and inspiration, the person in this role motivates those around them to take center stage and embrace the unexpected.

The Experience Architect

Administrator — Wed, 07 Sep 2005 21:46:30 +0000

The Experience Architect is that person relentlessly focused on creating remarkable individual experiences. This person facilitates positive encounters with your organization through products, services, digital interactions, spaces, or events. Whether an architect or a sushi chef, the Experience Architect maps out how to turn something ordinary into something distinctive–even delightful–every chance they get.

The Experimenter

Administrator — Wed, 07 Sep 2005 21:46:22 +0000

The Experimenter celebrates the process, not the tool, testing and retesting potential scenarios to make ideas tangible. A calculated risk-taker, this person models everything from products to services to proposals in order to efficiently reach a solution. To share the fun of discovery, the Experimenter invites others to collaborate, while making sure that the entire process is saving time and money.

The Hurdler

Administrator — Wed, 07 Sep 2005 21:46:14 +0000

The Hurdler is a tireless problem-solver who gets a charge out of tackling something that’s never been done before. When confronted with a challenge, the Hurdler gracefully sidesteps the obstacle while maintaining a quiet, positive determination. This optimism and perseverance can help big ideas upend the status quo as well as turn setbacks into an organization’s greatest successes–despite doomsday forecasting by shortsighted experts.

The Set Designer

Administrator — Wed, 07 Sep 2005 21:46:06 +0000

The Set Designer looks at every day as a chance to liven up their workspace. They promote energetic, inspired cultures by creating work environments that celebrate the individual and stimulate creativity. To keep up with shifting needs and foster continuous innovation, the Set Designer makes adjustments to a physical space to balance private and collaborative space. In doing so, this person makes space itself one of an organization’s most versatile and powerful tools.